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  • Discreet packaging
  • Free Batteries
  • Billed as BTH Holdings
  • Secure ordering
  • Stress free returns

Delivery


PACKAGING

 

  • All packaging is very discreet. Every item sent is in a plain box or bubble-wrap bag with no logos or website address visible.
  • The returns address is to BTH Holdings.


DELIVERY
 

 

  • FREE Shipping on ALL orders over € 30 in value excluding shipping costs
  • Products held in stock are dispatched the same day when the order is placed before 3:30 pm
  • Delivery to Ireland and other European addresses, takes between 2-5 working days (Subject to Royal Mail)
  • Delivery to Worldwide locations, take 8-10 working days (Subject to Royal Mail)


Items not in stock will be sent as soon as we receive delivery (typically no longer than 14 days)

All parcels have to be signed for on all of our delivery services.

Receipt of Goods

If you are not in when your parcel arrives Royal Mail will keep your package at your local depot for 7 days enabling you to pick it up. After 7 days the parcel is then returned to us. Postal charges of will apply to re-send the back out to you. 
Please be aware: We can not be held responsible for delays caused by the postal system or non-deliveries when a signature can not be obtained. If you believe your order has been lost in transit, please contact us here customerservices@sex-toys.ie

All non UK deliveries are sent via the Royal mail (international signed-for delivery) or Courier/Parcel Force depending on weight. All items will require a signature on receipt and we can provide a tracking number if you believe goods have been delayed. If an item can not be delivered because no one is available to sign for it, you will be notified that it is being held by the courier company or Royal mail (notification will come from them, not us) and it is your responsibility to arrange collection/re-delivery. If an item is returned to us due to non-collection, postal charges will apply to re-send the goods back to you..

Please note: This is a retail only web-site and we reserve the right not to fulfil orders which we suspect to be trade orders (due to delivery costs). If you would like a wholesale delivery quote please contact us.

 

 
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